en:sim:portal:faq
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en:sim:portal:faq [2014/07/22 14:55] – ondra | en:sim:portal:faq [2014/07/24 12:08] (aktuální) – jitka | ||
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====== Frequently Asked Questions ====== | ====== Frequently Asked Questions ====== | ||
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Figure from the electrometer represents Total. It means that if recording from the electrometer has been set up, in production summary it is shown as total energy produced (figure from the electrometer is more accurate and essential for invoicing). In this case figures from connected inverters are only shown in the Solar Monitor unit, not recorded. If there is an option of sending data to the portal available, Solar Monitor sends the data to the portal where it is recorded. Figures from the electrometer are presented at the portal in Menu/ | Figure from the electrometer represents Total. It means that if recording from the electrometer has been set up, in production summary it is shown as total energy produced (figure from the electrometer is more accurate and essential for invoicing). In this case figures from connected inverters are only shown in the Solar Monitor unit, not recorded. If there is an option of sending data to the portal available, Solar Monitor sends the data to the portal where it is recorded. Figures from the electrometer are presented at the portal in Menu/ | ||
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- | In the unit's submenu Network & Time check Network Settings and Portal Setup. Zkontrolujte také, jestli má jednotka správně nastavený čas. Pokud se ani po kliknutí na tlačítko Synchronizovat čas se serverem neukáže v jednotce správný čas, zkuste změnit nastavení SNTP serveru (přenastavte ho např. na time.nist.gov nebo na ntp.nic.cz). | ||
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+ | In the unit's submenu Network & Time check Network Settings and Portal Setup. Check the unit's current time. Click on button Synchronize time with the server. If the unit still doesn' | ||
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+ | When you have done that, click on button Send testing data. In case everything has been set up correctly, a message Sent successfully appears. | ||
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Default setting login name is last six letters of Solar Monitor MAC address (without colon, to be found at the bottom of the unit). Password is password. Use this to log in for the first time. We recommend changing name and password afterwards. | Default setting login name is last six letters of Solar Monitor MAC address (without colon, to be found at the bottom of the unit). Password is password. Use this to log in for the first time. We recommend changing name and password afterwards. | ||
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Check unit's menu System set up/ Sensors and Alarms to see if you have ticked Sending alarms to the portal. | Check unit's menu System set up/ Sensors and Alarms to see if you have ticked Sending alarms to the portal. | ||
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- | Public access has been set up. In the menu Administration/ | ||
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- | Your license for the portal has expired. You can prolong the license in our [[http:// | + | Public access has been set up. In the menu Administration/ |
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+ | Your license for the portal has expired. You can prolong the license in our [[http:// | ||
en/sim/portal/faq.txt · Poslední úprava: 2014/07/24 12:08 autor: jitka