Figure from the electrometer represents Total. It means that if recording from the electrometer has been set up, in production summary it is shown as total energy produced (figure from the electrometer is more accurate and essential for invoicing). In this case figures from connected inverters are only shown in the Solar Monitor unit, not recorded. If there is an option of sending data to the portal available, Solar Monitor sends the data to the portal where it is recorded. Figures from the electrometer are presented at the portal in Menu/Graphs/Submenu /Total Production and Irradiation. Figures of inverter output are shown in Menu/ Quantities/ Inverter's Production.

Why is unit's status at the portal offline and why no data come from the PV plant to the portal?

In the unit's submenu Net and Time check Net set up and Send to portal set up. Then click on the button Send trial data. In case everything has been set up correctly, you will see Sent successfully notice.

Default setting login name is last six letters of Solar Monitor MAC address (without colon, to be found at the bottom of the unit). Password is password. Use this to log in for the first time. We recommend changing name and password afterwards.

Check unit's menu System set up/ Sensors and Alarms to see if you have ticked Sending alarms to the portal.

Public access has been set up. In the menu Administration/ Log in click to undo Public access.

Your license for the portal has expired. You can prolong the license in our eshop, where you can find further information on various versions of the portal. You can use this link to contact us with other enquiries d.